Shipping policy
Processing Time
All orders are typically processed within 2-4 business days. During product launches or sales, processing time may be slightly extended due to high volume — but we promise it’s worth the wait!
Shipping Time & Carriers
- Domestic (USA): 2-4 business days
- International: 7–14business days (customs delays may occur)
We ship via trusted carriers such as USPS, UPS, and DHL depending on your location.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method.
- Free shipping on all U.S. orders over $99
- Free shipping to select countries on orders over $199
Customs & Duties
We are responsible for any applicable customs fees, VAT, or import duties.
Lost or Damaged Packages
We’re here to help! If your package is lost, damaged, or delayed, please contact us at thegourmandoven@gmail.com within 24 hours of delivery, and we will make it right.